About the job
This specialist supports CNL's Issues Management Program from Chalk River Laboratories. The role is the main contact for users of the DevonWay/Ideagen ImpAct system, builds and delivers training on issues management, and leads cause investigations and corrective action work.
The job is fully on site, 37.5 hours a week over five days. Candidates must be eligible for a Level 2 (Secret) clearance, which requires at least 7 years of verifiable history.
What you’ll do
- Support and troubleshoot for DevonWay/Ideagen users
- Create and maintain training materials on issues management
- Deliver training in class, online and one-on-one
- Lead root cause and apparent cause investigations and present findings
- Analyze trends to spot weaknesses before they grow
- Manage the DevonWay application suite, upgrades and testing
- Build business cases and recommend technology improvements
What we’re looking for
- Bachelor's degree in business, information systems, engineering, quality assurance or a related field, or equivalent
- At least 7 years in assessments, causal analysis and corrective action management
- Proven experience with the DevonWay ImpAct system
- Experience creating and delivering training
- Data analysis skills with Excel and Power BI
- Strong investigation and communication skills
- Eligible for Level 2 (Secret) security clearance
Benefits
- Group RRSP or pension
- Paid sick days
- Benefits from day one, tuition support
Details
- Pay
- Job type
- Full-time
- Where
- 286 Plant Road, Chalk River, ON K0J 1J0, Chalk River
- Kind of work
- Professional & technical
- Listed until
- Nov 27, 2026
About this posting
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